Our organisation makes public its policy on refund and cancellation of donations received for the social cause on payment gateway as under:
No refund/cancellation for the donated amount by any donor will be entertained for online donations. The donation will be used for the objective of the campaign defined at the time of donation. We do not compel any person or organization to donate money. It depends on your wish whether you are willing to contribute some portion of your income towards the philanthropic activities for the good and benefit of the needy and under-privileged.
If at any time you feel that you wish to collect any information on how your money was spent, you are most welcome to contact us. While donating the money, you are free to ask any query or doubt which you have in your mind. Our experts will guide you through the entire process and how the money is utilized. It is your right to know where the donation is being used.
Once the online payment is made, we will send a confirmation email regarding their donation and a valid tax-exempted receipt valid 80G of IT is available on request for single donations over 25,000 INR.
The request for any donation-related information can be sent to [email protected]